Reviews

I’m glad that I made the right choice by going to this establishment for my eye exam. Like many yelpers, I browsed yelp to find a new optometrist. Within 2 miles from my residence there are many other location with high ratings, but somehow I chose Insight Vision Center which I am happy I did.
I have a condition that makes one of my eye’s lazy, I think you can call it “Lazy eye condition”. I have seen a few optometrists and tried many prescription glasses in the last 20 years, but I never feel I got the right prescription, therefore i never wear glasses. This time I am on a mission to find the one optometrist who can find the right prescription for me.

Two weeks ago, I came in for my first appointment with Dr. Lam, after leaving the office I decided to go with her new prescription, and ordered progressive lenses, according to Jaime, the optician, progress lenses are the newest lenses in the market. He explained the differences between progress lenses and the old ones. I decided to give it a try, they are pricey but for my eyes, no cost is too much. I decided to use my old glass frame since it is brand-new and still very stylist. I also came home with a few pairs of contact lens to try out.

Two weeks later I come back to make sure my glasses and contact lenses work out for me, this time is with Dr. Mai. I must say I am very please with the experiences. They are both very kind, nice, professional, and carry great mannerism. They made me feel that they really care about my eyes well-being. They spent good amount of time trying to find the right prescription for me. This second visit, Dr. Mai decided to adjust my prescription a bit. I am excited to wear my new glasses when they are ready.

If you are in search for a good optometrist, you should give Insight Vision Center a call. The doctors here are wonderful as well as the staffs. The office is clean, bright, modern, with good amount of beautiful frames, good website and appointment system. Overall this establishment deserves a 5 stars.

Very pleasant and wonderful experience.
Staff: 5/5
When I walked in, I was greeted by the all the members, even by Dr. Mai. I had a chance to interact with everyone of them and they all had big smiles on their faces. They were all kind and helpful by informing what and why they were doing it. Throughout the process, they also asked if I was feeling fine during some testing and made sure I was comfortable.
Experience: 5/5
The process was very fast and easy, thanks to the staff for being so informative. Dr. Mai checked my eyesight and informed me that my current glasses are out of date. In fact, the prescription I had was too strong and the lens that I had were low quality. I took up his offer of better lens that don’t glare and at a reasonable price. Afterwards, there were multiple assessments of perspective depth, color blindness, etc. Surprisingly, I never had any types of these tests before at my previous optometrists, but I’m glad this place utilize that type of information.
Ambiance: 5/5
My initial thoughts when I walked in was that it was one of the best looking stores I’ve visited. The store is very clean, simple and had a good balance to it. The store had a relaxing environment and a lot of room to walk around. The music also contributed to how peaceful it was with acoustic covers of famous songs that everyone can enjoy. Covering the white walls were plenty of frames to choose from and displayed everywhere for everyone to look at.

This place has it all; friendliness, affordability , and expertise. Would definitely recommend to anyone.

GREAT STAFF & DOCTORS!!!!!!

It’s my fist time here at this optometrist office and it is a wonderful experience. This office is one of the nicest office that I ever visited. I had looked this doctor through yelp and google for a good doctor OC area. I made an appointment through their easy booking appointment website. When first arriving their staff is super friendly. Their staff welcomes you and takes down information that they need. The office looks so luxurious that I need to post on social media. Later when I was working with Jordan & Jaime I had a great time. These staff really cares about making you feel comfortable and relaxed. They have really high patience when working with patients and meet your requirements.

Since it was 2-3 years ago that I visited an eye doctor I felt the need to get out ASAP due to horrible memories as a child. However, this is a different story. This office has the newest and coolest equipments ever!?!? So say good bye to those air puff machines and hello to these ones. While these staff guides me through the machines it doesn’t feel awkward to be examined. It’s makes you want feel to stay longer at the office. Dr. Mai is very helpful and generous. He understands the patients needs and will help you resolve your eye problem. In addition, he has a great sense of humor.

Overall, this place is an amazing place. It’s my first time actually enjoying an eye doctor appointment! Highly, recommended for my friends and family. I wish you guys the best! Hope to see you all soon~

I absolutely love insight vision! The staff are so kind and amazing. Also, the place is very modern and beautiful inside. Dr. Lam is one of my favorite eye doctors that I have had. She does not rush when checking the lenses for what is the most clear. I love that there is WiFi for the guest too. Another thing that I love about my check up is when we test my eye pressure they have two other options other then the machine. I tend to not be able to sit still when doing the eye puff test. Overall, I would highly recommend insight vision with Dr. Lam and Dr. Mai.

My 4 year old went to multiple vision specialists due to a condition. We wanted multiple opinions and Dr. Mai was recommended to us as our 4th doctor. He took the time to hear the results from our previous specialists visits. Then he ran his own tests and confirmed the diagnosis.

Dr. Mai was very professional, honest, and works very well with kids. My 4 year old responded quickly to his questions, which is unusual. She’s a very picky 4 year old and only speaks to adults she trusts. For some reason she trusted Dr. Mai immediately and cooperated throughout the entire session.

His office was nice, clean, and fun and it kept our 8 year old busy so we can focus on our 4 year old. I highly recommend Dr. Mai and his office and staff after today’s visit.

Love! If you’re looking for an optometrist, look no more! The doctors and staff will take great care of you. They are so quick with responses and help you understand your options/insurance coverage. The team is so professional, friendly and courteous. They give great attention and care to everyone. I also love that this is a kid friendly place! Take your family, bring your friends. Your eyes will thank you 🙂

Dr. Lam and staff are amazing. Every phone call or interaction is friendly. You can feel the smiles and joy over whatever mode of communication you are interacting with them.

Dr. Lam is very knowledgeable and helps you to better understand everything that is going on with your eyes.

She made me aware of potential problems I may have with my eyes and walked me through every step of the process. She helped me understand the various factors that could be causing my vision to be a little impaired and followed up with me as I had to see an ophthalmologist. Great team, great office.

My first eye exam in fifteen years. I am so thankful that I found Insight Vision Center. Dr. Lam and staff made me feel like a welcome guest. My eye exam revealed very minor bluriness and Dr. Lam did not pressure me into purchasing eyewear for a condition not necessitating glasses… yet. Maybe next year? I am getting older. They took my VSP insurance. Yay!

The staff is friendly and informative. I booked my appointment with ease and appreciated the time they took to break down the cost of my exam and the benefits that my insurance offered. The space is modern and the frame selection is well curated. I am so happy to have found them through Yelp! Dr. Mai took the time to listen to my concerns. He was very thorough and wanted to make sure my prescription was perfect and comfortable for me. I’m definitely having the rest of my family switch over to this place!

We love Dr Mai! The first doctor and optometrist to truly go above and beyond in explaining, making us feel comfortable, and actually listen to my concerns with giving honest and thorough answers. My 6 month old had his 1st eye exam with Dr Mai. He was so gentle and fun that my baby didn’t even cry once. It was a very pleasant experience and his staff was 100% wonderful as well. I think we found our child’s one an only optometrist and if I ever need a check up I know where to go myself