Our Promise to You is as SIMPLE as HAPPI

What does it take to provide truly exceptional eye care? We believe it begins with a genuine desire to improve lives. To ensure we hold ourselves to the highest standard, we’ve defined our practice philosophy through five key principles. These aren’t just words on a page; they are the promises we make to you and your family every day.

Our Promise to You is as SIMPLE as HAPPI

A Helpful Team, Focused on You

From the moment you call to the day you pick up your eyewear, our friendly team ensures your experience is smooth, respectful, and stress‑free.

Accountable in Every Promise We Make

Whether it’s timing, cost, or treatment recommendations, you can trust us to stand by our word, because your confidence matters most.

Patient-Centered Care is Our Focus

We listen to your concerns, explain every option clearly, and tailor a vision plan that fits your lifestyle and goals.

Perseverance to Find the Best Solution

Tackling complex vision challenges is our passion. We leverage the latest knowledge and technology to find the most effective solution, no matter how tough.

Integrity is at the Heart of All We Do

Our recommendations are driven solely by your health and best interests, not by sales. You can depend on honest, transparent advice in every decision.

Behind the Lens: The HAPPI Team

Meet the team at Insight Vision Center and the values we live by.

Insight Vision Center Optometry is a proud member of Vision Source, the premier network of private practice optometrists.

Our Testimonials

Real experiences from clients who’ve seen our expertise—discover what our patients have to say.

Dr. Chen and the staff are very friendly and professional and can provide patients with sincere service and advice.

Elise Fu

Insight Vision Center Optometry has truly transformed my eyecare experience over the past year. Under the expert care of Dr. Chen, Dr. Schramm, Dr. Lam, and Dr. Mai, I've received unparalleled attention and personalized service. Their commitment to excellence extends beyond the doctors to the outstanding admin and tech team who ensure a seamless... Read more

Nathaniel Choi

Dr. Mai and the entire personnel are amazing! Extremely polite, kind and professional. In addition, I can now see 20/20!!! Thank you, thank you all

Franchezka 777

Dr. Schramm is stellar. He really cares about his patients. Great staff. Scleral lenses are life changing.

Kevin W

My first eye exam in fifteen years. I am so thankful that I found Insight Vision Center. Dr. Lam and staff made me feel like a welcome guest. My eye exam revealed very minor blurriness and Dr. Lam did not pressure me into purchasing eyewear for a condition not necessitating glasses… yet. Maybe next... Read more

Scott H.

Dr. Lam and staff are amazing. Every phone call or interaction is friendly. You can feel the smiles and joy over whatever mode of communication you are interacting with them. Dr. Lam is very knowledgeable and helps you to better understand everything that is going on with your eyes. She made me aware of... Read more

Virgilio S.

Our Promise to You is as SIMPLE as HAPPI

Our Promise to You is as SIMPLE as HAPPI

A Helpful Team, Focused on You

Accountable in Every Promise We Make

Patient-Centered Care is Our Focus

Perseverance to Find the Best Solution

Integrity is at the Heart of All We Do

Behind the Lens: The HAPPI Team

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