At Insight Vision Center, we don’t just focus on vision; we focus on values that guide every step of your care

At Insight Vision Center Optometry, our commitment to your vision goes beyond the exam room. It’s founded on a set of core values that guide every interaction we have.

Values

What does it take to provide truly exceptional eye care? We believe it starts with a genuine desire to improve lives. To ensure we hold ourselves to the highest standard, we’ve defined our practice philosophy through five key principles, which we call our HAPPI values

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A gallery of happy clients

Our Promise to You is as simple as HAPPI

A Helpful Team, Focused on You

From the moment you call to the day you pick up your new eyewear, you will be met with a friendly face and a helpful attitude. We work together seamlessly to ensure your experience is smooth, respectful, and stress-free.

Accountable in Every Promise We Make

When we provide a timeline, a quote, or a recommendation, we stand by it. You can trust that we will do what we say we will do. Your confidence is our priority.

Patient-Centered Care is Our Focus

Your needs, lifestyle, and comfort are at the center of every decision. We take the time to listen, explain your options clearly, and tailor a vision plan that is perfect for you.

Perseverance to Find the Best Solution

We are passionate about solving complex vision challenges. We relentlessly pursue the latest knowledge and technology to ensure we find the most effective solutions for your eye health, no matter how difficult.

Integrity is at the Heart of All We Do

We will always recommend the treatment, products, and care that are in your best interest. Our advice is driven by your health, not by sales. We are committed to doing the right thing, always.

The Insight Vision Video Playlist

We’ve defined our practice philosophy through five key principles, which we call our HAPPI values

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Insight Vision Center Optometry is a proud member of Vision Source, the premier network of private practice optometrists.

Our Testimonials

Real experiences from clients who’ve seen our expertise—discover what our patients have to say.

Dr. Chen and the staff are very friendly and professional and can provide patients with sincere service and advice.

Elise Fu

Insight Vision Center Optometry has truly transformed my eyecare experience over the past year. Under the expert care of Dr. Chen, Dr. Schramm, Dr. Lam, and Dr. Mai, I've received unparalleled attention and personalized service. Their commitment to excellence extends beyond the doctors to the outstanding admin and tech team who ensure a seamless and efficient visit every time.

The level of expertise, professionalism, and genuine care exhibited by the entire staff sets Insight Vision Center Optometry apart. From thorough examinations to comprehensive explanations of my eye health, they have created an atmosphere of trust and confidence. It's not just about eye care; it's about an extraordinary commitment to the well-being of their patients.

I wholeheartedly recommend Insight Vision Center Optometry to everyone seeking top-notch optometric services. It's more than an eye clinic; it's a place where your vision is valued, and your experience is exceptional. This team has undoubtedly set the standard for excellence in eyecare.

Nathaniel Choi

Dr. Mai and the entire personnel are amazing! Extremely polite, kind and professional. In addition, I can now see 20/20!!! Thank you, thank you all

Franchezka 777

Dr. Schramm is stellar. He really cares about his patients. Great staff. Scleral lenses are life changing.

Kevin W

My first eye exam in fifteen years. I am so thankful that I found Insight Vision Center. Dr. Lam and staff made me feel like a welcome guest. My eye exam revealed very minor blurriness and Dr. Lam did not pressure me into purchasing eyewear for a condition not necessitating glasses… yet. Maybe next year? I am getting older. They took my VSP insurance. Yay!

Scott H.

Dr. Lam and staff are amazing. Every phone call or interaction is friendly. You can feel the smiles and joy over whatever mode of communication you are interacting with them. Dr. Lam is very knowledgeable and helps you to better understand everything that is going on with your eyes. She made me aware of potential problems I may have with my eyes and walked me through every step of the process. She helped me understand the various factors that could be causing my vision to be a little impaired and followed up with me as I had to see an ophthalmologist. Great team, great office.

Virgilio S.